My business grew so quickly and whilst the success was great, my lack of planning meant that it soon became a burden.

As a medical doctor and science nerd, I was so focused on perfecting my craft, but I didn’t have the basic management and financial skills to effectively manage my business. I was working long days and nights and felt stuck. It was then that I realised I needed help to implement structure and a sound business culture, as well as plan for the long term.

After a few failed attempts with other business coaches who had no specific experience in my industry, I saw Suzie’s presentation at a conference. It was clear that she had the proven experience and personal skills to motivate me, help me grow as an individual and make my business more sustainable.

Through my coaching sessions with Suzie and Alex, I was able to learn the basic structures required to run a sustainable business, including better communication with staff and a more systematic approach to consultation and patient management. Suzie also helped me train up a Clinic Coordinator and provided support for this person to take on many of my tasks, reducing my personal stress levels significantly. I now have more time and energy to grow as a clinician and spend more time with my family.

Working with Suzie and Alex was easy, as coaching sessions happened via Skype and we also communicated regularly through email. Suzie provided an incredible level of support and was always available via phone or email for more advice. The process of working with HTNK Advisory was truly life-changing, and my business is a completely different workspace now.

I have been able to elevate my brand and recruit highly trained and experienced staff who share similar values as me. The work environment is now relaxed, professional, and I get to spend my time with a beautiful team who understand their role in our business and work with me to constantly improve our processes and client service. Clear messaging and communication with our patients has also led to a real shift in the patients we see, and they align more with our values. This makes coming to work so enjoyable!

Having a business coach is a big investment, both in terms of time and finances. However, it is a lot more expensive to do nothing. If you commit yourself to the process, big changes can occur not only in your business but also in your personal life. Coaching is a lot like therapy at times, and it is important to be clear about your goals before embarking on the process. I highly recommend Suzie and HTNK Advisory to anyone looking to take their business to the next level.